1. It is necessary to submit a valid identity document (passport or DNI) to obtain the host consideration. Any person over 16 years old who does not submit such documentation will not be allowed in the hotel. Law ROAT 8/2012.
2. Any person entering as a host will have to register at reception, following the valid and legal rules.
3. It is necessary to present the physical voucher, which accredit the booking confirmation and information of it.
4. The hotel is not responsible of promotions and/or publications in other web sites or travel agencies.
5. Half-board includes, breakfast and dinner.
6. The hotel only accepts as payment, cash (euros), Visa card and MasterCard. Checks and American Express are not accepted.
7. All hosts have to specify when booking, the total number of the room users, even though kids under 5 years old have free stay and/or share the bed with an adult.
8. The hotel reserves the right of admission, into any area, installation or property of itself.
9. Stay is considered, from 15:00 hours of the entrance day (check in) up to 12:00 hours of the departure day (check out).
10. Space without smoke: it is forbidden to smoke in the hotel, law 7/2012 which regulates the prohibition to smoke at public places; we thank our hosts to respect it.
11. The hotel declines any responsibility for damage or loss of personal belongs introduced by hosts at the establishment.
12.All damage caused to the facilities and/or property of the hotel due to misuse or negligence by hosts will be charged to their final bill.
13. Visits are not allowed in rooms. Also, the hotel may request the immediate departure of hosts that may indicate or cause scandals, either inside the rooms, public areas, facilities or hotel properties.
14. It is not permitted to bring any animal or pet into the hotel; exceptionally in cases o guide dogs for those guests with any incapacity.
15. The electrical current in your room is 220v ac. Please, do not use any equipment that requires other voltages and no dot overload the sockets.
16. For the safety of all our hosts as for the building, the use of irons or any other source of heat in the rooms is forbidden.
17. The yellow zone in front of the hotel is reserved for loading and downloading luggage; we beg respect the maximum parking time of 15 minutes.
18. The hotel is not responsible for any accidents that may occur in the parking by hosts while parking or mobilizing your vehicle.
19. The sale of food and beverage is the exclusive privilege of the hotel; therefore we beg to not introduce any food or beverage other than those obtained in the hotel. So it, food and beverage may not be taken out rom the restaurant, the hotel offers a picnic service and/or room service for your convenience.
20. It is forbidden to access the restaurant (buffet service) with any bag or backpack.
21. We beg every guest who come to the restaurant, bar and noble zones, be dressed properly. Do not enter with bathrobe, pyjamas, underwear or barefoot.
22. Playground (From 0 to 8 years old): For safety, children must be accompanied by an adult.
23. Wellness area: it is designed for relaxing and has a limited capacity, so we beg silence and consideration with users awaiting. It is compulsory to wear a swimsuit and swimming cap (Decree 22-08-2012) and access to children under 12 is not allowed.